Last update: January 2023
The data controller is Paolo Lucenò - Via della Ginevra 6, 61121 Pesaro (PU), Italia - VAT no. 02714160419
Data Controller's email address: [email protected]
What this policy is about
Your privacy is important to us. This is why we want to be transparent in the way we collect, use and share information about you. The purpose of this information, provided pursuant to Article 13 of EU Regulation 2016/679 – General Data Protection Regulation ("Regulation"), is to help you understand:
In this policy, when we refer to “Lucenoguitars”, “we”, “this Site” or “the Site”, we mean Paolo Lucenò - Via della Ginevra 6, 61121 Pesaro (PU), Italia - VAT no. 02714160419, which controls the information collected by Lucenò Guitars when using its Services.
What information we collect about you
We collect information about you when you provide it, when you use our services, or when other sources provide it to us, as described below.
Information provided by you
We collect information about you when you enter it into our contact forms or provide it directly to us.
The collection of personal data based on the consent of the data subject will be carried out using the "Consent Forms" that will keep the documentation relating to the consent provided by the individual. Individual consents will always be stored and documented in our systems. Given the nature of the consent, if the storage of such information is not technically provided for, the consent will, in any case, be made explicit by the User through a checkbox that does not allow the sending of the request and the consequent processing of data in the event of undeclared consent.
Information collected automatically when you use our services
Device and connection information: We collect information about your computer, smartphone, tablet or other device used to access the Site. This information includes connection type, browser, screen resolution, IP address and referral URL/abandonment page. We use this information to monitor site entry statistics and provide the best possible service that reflects the expectations of users who use the site.
How we use the information we collect
How we use the information we collect depends in part on what services you use, how you use them, and any preferences you give us. Below are the specific purposes for which we use the information we collect about you.
Hosting and back-end infrastructure
This type of services has the function of hosting Data and files that allow this Site to operate, enable its marketing and provide a ready-to-use infrastructure to provide specific features of this Site.
Some of these services operate through servers geographically located in different places, making it difficult to determine the exact place where Personal Data is stored.
Google Cloud Storage (Google Inc.)
Google Cloud Storage is a hosting service provided by Google Inc.
Contacting the User and responding to requests
By filling in the contact form with their Data, the user consents to their use to respond to requests for information, quotes or requests of any other nature indicated by the header of the form or by the subject of the request itself.
Personal data collected: Name, surname, email address
Security and SPAM protection
This type of service analyses the traffic from this Website, potentially containing User Personal Data, in order to filter it from traffic, messages and content recognised as SPAM.
Google reCAPTCHA (Google Inc.)
Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Personal Data collected: Cookies and Usage Data.
The services in this section enable the Data Controller to monitor and analyse traffic data and are used to keep track of the User’s browsing behaviour.
PiwikPro (this Site)
PiwikPro is a statistical software program used by this Site to analyse data directly and without the help of third parties.
Personal Data collected: Usage Data; Tracking Tools.
Displaying content from external platforms
This type of service enables Users to view content hosted on external platforms directly from the pages of this Application and to interact with them.
This type of service may still collect traffic data for the web pages where the service is installed, even when Users do not use it.
Google Fonts (Google Ireland Limited)
Google Fonts is a font library service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.
Personal Data collected: Usage Data; Tracking Tools.
Traffic optimisation and distribution
This type of service allows this Application to distribute its content through servers located in the territory and to optimise the performance of the same. The Personal Data processed depends on the characteristics and method of implementation of these services, which by their nature filter the communications between this Application and the User's browser.
Given the distributed nature of this system, it is difficult to determine where content, which may contain User Personal Data, is transferred.
Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc.
Cloudflare's integration methods provide that this filters all the traffic of this Application, that is, the communications between this Application and the User's browser, also allowing the collection of statistical data on it.
Protecting legitimate business interests and legal rights
Where required by law or where we deem it necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal, compliance, regulatory or review and disclosure requests.
Legal basis of data processing
We use the data collected about you if any of the following conditions apply:
- you have given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorised to process Personal Data without the User's consent or another of the legal bases specified below, until the User objects ("opts out") of such processing. However, this does not apply where the processing of Personal Data is governed by European legislation on the protection of Personal Data;
- the processing is necessary for the performance of a contract with the User and/or the performance of pre-contractual measures;
- the processing is necessary for the performance of a legal obligation to which the Data Controller is subject;
- the processing is necessary for the performance of a task carried out in the public interest or in the exercise of public powers vested in the Data Controller;
- the processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties.
However, it is always possible to ask the Data Controller to clarify the specific legal basis of all processing and, in particular, to specify whether the processing is based on the law, provided for by a contract or necessary for the conclusion of a contract.
How you can access your data and how you can control it
We provide all our users with access to their personal information. Users can correct, update or delete such personal information by contacting the Data Controller at [email protected] or through the contact form on this site. These changes may take up to 48 hours to take effect. We respond to all requests within 30 days.
Control and deactivation of Cookies
Data portability is the option to obtain some of the information about you in a format that can be transferred from one service provider to another. Depending on the context, this may not apply to all the information we have collected. If you request it, we will provide you with a file containing your information.
How we transfer the information we collect internationally
Your Data is not disclosed, transferred or sold to third parties. If the transfer is necessary, it will only take place with your consent and taking all the necessary measures to protect them.
Other important information
Your personal data may be used by the Data Controller in court or in the preparatory stages to its eventual establishment for the defence against abuse in the use of this Site or related services by you.
The User declares to be aware that the Data Controller may be required to disclose the Data at the request of public authorities.
System logs and maintenance
For needs related to operation and maintenance, this Site and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User IP address.
Do Not Track
Do Not Track (“DNT”) is an optional browser setting that allows you to express your tracking preferences for advertising and other third parties. We do not use technologies that recognise the presence of DNT in your browser.
Information not contained in this policy
More information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact information provided.
Our policy regarding children under the age of 16
Our services are not aimed at children under the age of 16. We do not knowingly collect personal data from anyone under the age of 16. If we become aware that a child under the age of 16 has provided us with personal information, we will delete that information. If you notice that a child has provided us with personal information, please contact our support services.
Your information is controlled by Lucenò Guitars - Via della Ginevra 6, 61121 Pesaro (PU) - Italy - Vat no. 02714160419. If you have questions or concerns about how your information is handled, please direct your request to:
Lucenò Guitars - Via della Ginevra 6, 61121 Pesaro (PU) - Italy - Vat no. 02714160419